Retail Expansion Operations Consolidation

case study 2

SCRE pioneered the Master Broker concept on behalf of an international firm whom it has represented. SCRE personnel were retained to assist in repositioning and expanding the New York Metropolitan retail branch portfolio for a major financial services firm.

The Issue

Burdened by too few branches, poor market penetration, and operating inefficiencies, the client’s key executives determined that it was necessary to expand and redefine its retail delivery system.

The Process

SCRE worked with the client to:

  • analyze the existing branch network
  • identify appropriate target markets (for current and future growth)
  • establish optimal space requirements for improved retail delivery
  • analyze back office requirements and employee demographics.

The Solution

The existing network was initially increased from two to five branches, and operations were effectively consolidated to one central location…all at no additional rental expense. The new branch network was well-placed and accommodated orderly growth in the NY metro area.